So my wife’s new(ish) laptop started really acting up. Like the touchpad was making the mouse be all jumpy and wacko, and then you had to slam the keys for it to detect them being pushed. If that sounds frustrating – yep, sure is. And there was the fact that it was no longer detecting the battery. AND when it was running it got so stinking hot on the bottom I was afraid to set it in my lap for fear of burning myself…painfully…
So I took it to Best Buy, because I definitely plan on getting my money’s worth out of the insurance plan I paid on the laptop when I first purchased it. Got my money out of the last one (I think I ended up with a new hard drive, wi-fi card, as well as screen with that one), and I figure I’ll at least get a new battery and maybe some other hardware on this one. So I take it in. Simple, right? They fix it, right?











